Symantec Access Management

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  • 1.  Execution time exceeded threshold  in smps logs

    Posted Sep 15, 2018 02:27 AM

    We are getting the below info message continuously in smps logs (PS 12.7).

     

    This is getting logged in weird pattern when there is no load on Policy Server.

     

    [19046/140108007208704][Tue Sep 11 2018 08:43:25][CServer.cpp:6371][INFO][sm-log-00000] Execution time exceeded threshold. (CServer::ProcessRequest, 70759, 5000)


    Can somebody help here

     

    Thanks

    Alok



  • 2.  Re: Execution time exceeded threshold  in smps logs
    Best Answer

    Posted Sep 15, 2018 02:03 PM

    Hi Alok, 

     

    Will this help you ?

     

    ExecutionTimeThreshold Introudced - CA Knowledge 

     

    Regards,

    Ram,



  • 3.  Re: Execution time exceeded threshold  in smps logs

    Posted Sep 17, 2018 05:49 AM

    I have already checked this KB article.

    The issue is how we can check whether it has an impact if there will be more traffic on Policy Server.

    Is it related to load as Execution time of function will more than 5000?

     

    Thanks.

    Alok



  • 4.  Re: Execution time exceeded threshold  in smps logs

    Broadcom Employee
    Posted Sep 17, 2018 09:15 AM

    Alok, You can either user this: Siteminder Policy Trace Analysis to analyze/ understand where the delays are happening during execution w.r.t. load, or open a Support ticket to get detailed assistance.

    Rgds. Vijay