CA Service Management

  • 1.  How to reload the form - Tenant Specific

    Posted Sep 25, 2018 09:54 AM

    Hi 

    I would like to reload the detail form once the tenant value is entered in detail page.

    • Basically, I would like show or hide the values of the form fields depends on the Tenant, before saving the record. 

    any sample examples with the code will help.

     

    For example: In the detail_cnt form while creating a new contact depending on the tenant selection filter the values of notifications method fields.

     

    Thanks!!!!



  • 2.  Re: How to reload the form - Tenant Specific

    Posted Sep 28, 2018 01:09 PM

    Hi Carolina,

     

    This is Chitra from Service Management Support.

    Is the form you are referring to here is in Service Desk Application or Service Catalog Application

     

    Thanks

    Chitra



  • 3.  Re: How to reload the form - Tenant Specific

    Posted Sep 28, 2018 01:35 PM

    Thanks for your reply Chitra, I´m referring to Service Desk Manager.



  • 4.  Re: How to reload the form - Tenant Specific

    Broadcom Employee
    Posted Sep 28, 2018 03:09 PM

    Carolina, please take a look at

    Conditionally display of field 

    Thanks _Chi



  • 5.  Re: How to reload the form - Tenant Specific

    Posted Oct 02, 2018 09:40 AM

    Thanks Chitra. I'm checking

     the info and I will let you know. 



  • 6.  Re: How to reload the form - Tenant Specific

    Broadcom Employee
    Posted Oct 05, 2018 01:42 PM

    ctamara 

    Did chitra.gopal's post answer your question?

    If so, please mark the post as correct so that this thread can be closed.



  • 7.  Re: How to reload the form - Tenant Specific

    Posted Oct 05, 2018 02:03 PM

    No, it did not.