Hi
We are having CA Service Desk 17.1 in AA mode, and currently working on http 8080 port, how to move this to https 8443 port as server.xml file do not have the values which were there in the file before 17.1.
Thanks Chen will try this and update
Hi Chen
I tried this nut no luck, I am trying to set up SSL for tomcat in step 1.c it is asking me to run "keytool -genkey -alias tomcat -keyalg RSA -keystore c:/certificates/.keystore" and in step 2.b it asked me to run "keytool -certreq -alias tomcat -keystore c:/certificates/keystore.jks -file servername-certreq.csr", but this returned error as there is no file as keystore.jks.
I created this file using "keytool -genkey -alias tomcat -keyalg RSA -keystore c:/certificates/keystore.jks" and gave its path and password in server.xml, but its not working please share if any other parameters I am missing.
Harsh,
Maybe the keytool -genkey did not properly generate the self signed cert. Did you get a prompt with several questions about your hostname, location etc,. after you entered this? I'm wondering if the keystore.jks got into Window's %USERHOME% folder as it could not create c:/certificates folder?
One of our community members, Thomas Connery created an excellent post about SDM and SSL, SSL on SDM - IIS and Tomcat I think this will be of a great help here
_R
you would need to manually configure that.
How to Configure SSL Authentication - CA Service Management - 17.1 - CA Technologies Documentation