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How to create a process to check if a field is null

Question asked by Garrett-S on Oct 4, 2018
Latest reply on Oct 25, 2018 by Garrett-S

I need to create a process that checks if two string fields are null or not. 


If it's null then:

  • the process sends an Action Item letting the requestor know the field(s) is null and  the process will end
  • The requestor will start the same process again once they put data in the fields.


If it's not null, then:

  • the process will continue to the next step.


Since CA does not support a condition if a field is null, I'm not sure how else to do it without having a gel script of some sort.  If the answer if a gel script then please share or point me in the right direction on how to create this gel script.  I don't know how to create gel scripts yet but am willing to give it a try.


Sidenote:  I have the same requirement if there is not a Team assigned to the idea but I don't think this is possible since the process is linked to the Idea object and not the Team object.  Please correct me if I'm wrong.