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How to download CA  DataCom Server,it is showing you are not authorised to view this page.

  • 1.  How to download CA  DataCom Server,it is showing you are not authorised to view this page.

    Posted Oct 11, 2018 08:06 AM

    I need to download CA DataCom/DB Server,i have created my login for ca support but it is showing you are not authorised to view this page.Please let me know how to download CA DataCom Server



  • 2.  Re: How to download CA  DataCom Server,it is showing you are not authorised to view this page.
    Best Answer

    Broadcom Employee
    Posted Oct 11, 2018 10:47 AM

    Hi Anjali Sharma, 

     

    Thank you for posting your query. We checked your account with the email address and determined that you have Basic Access.

    To get access to download management, you will need to upgrade your account to Enterprise access. Please refer to the document mentioned below: 

     How to upgrade CA.com account from Basic Access to Enterprise Access 

     

    Regards, 

    Heena