CA Service Management

  • 1.  CA ServiceDesk CMDB Restful services?

    Posted Oct 11, 2018 01:40 PM

    Is it possible, using perhaps CASDM credentials and authorization, to access CMDB information via a Restful API? I've scoured the web for answers to little effect. 

     

    For example, I want to retrieve user information based on that user's email address or username.

     

    This is for an integration/feature request, and I'm not wholly familiar with the CA ecosystem, so I thank you all for any help in advance.

     

    - Alex



  • 2.  Re: CA ServiceDesk CMDB Restful services?



  • 3.  Re: CA ServiceDesk CMDB Restful services?

    Broadcom Employee
    Posted Oct 12, 2018 03:06 PM

    Alex, yes you can do that. One thing you would need to check is to make sure your access type has "REST Web Service API Role" configured right. Thanks _Chi



  • 4.  Re: CA ServiceDesk CMDB Restful services?



  • 5.  Re: CA ServiceDesk CMDB Restful services?

    Broadcom Employee
    Posted Oct 19, 2018 08:33 AM

    greyjacket 

    Did the information provided by either Lindsay_Estabrooks , Chi_Chen or TMACUL help?

     

    If so, please mark one of the responses as correct so that this thread can be closed.