Symantec Access Management

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  • 1.  Integration with AA leads to  controllerError.jsp Error

    Posted Nov 19, 2018 06:24 PM

    Hello,

     

    I have been having trouble setting up site minder with Advanced Authentication integration. I have been getting the following errors after trying to authenticate with a user in SSO:

    1. The screen will refresh as if nothing happened.

    2. The UI will display  "Error in displaying the original user message.Contact Administrator.

    3. THe UI will come up blank and  I will have the URL http://localhost:8080/arcotafm/controllerError.jsp.

     

     I have redeployed shim files to the current file  and 3. is the last error i have recieved.I cant find anything in my log files either. Can someone help me? Thank you.



  • 2.  Re: Integration with AA leads to  controllerError.jsp Error

    Broadcom Employee
    Posted Nov 21, 2018 11:26 AM

    Adarian, This tech tip will likely help (if you haven't opened a case with CA Support yet). 

    Tech Tip - CA Single Sign-On:How to integrate CA SSO with CA Advanced Authentication 

     

    Please review steps in detail and see if any missed (in principle) or not working in your execution. Anyway, Support will do the same initially to understand what has been done so far, and how.

    Regards. Vijay



  • 3.  Re: Integration with AA leads to  controllerError.jsp Error

    Broadcom Employee
    Posted Nov 21, 2018 11:30 AM

    Adarian, In addition, this YouTube video might help.

    Integrate CA SSO with CA Advanced Authentication - YouTube 

    Regards. Vijay