I am login to my CASM 17.1 with Servicedesk user.After login setting role as an employee and creating a ticket. but after ticket creation when I am Trying to open that ticket it is showing below steps along with the error-
Please help me to resolve this issue.
My Environment is as below-
CASM 17.1 with mssql 2014 in MS Server 2012 std.
I have upgraded CASM 12.7 to 17.1 in Test Environment but in my production system I am not facing any issue.