Clarity

  • 1.  Error after making local IP to Public IP

    Broadcom Employee
    Posted Jan 16, 2019 06:36 AM

    Hi All,

     

    I have installed 15.5 CA PPM and Jasper 7.1 Version on a single server. and trying to make the IP as public. i am able to access the public IP and CA PPM. but when i tried to open Advanced Reporting tab, Page is taking time to load and i could the below error in logs.

     

    Logs:

    2019-01-16 16:48:00,089 ERROR EhCacheImpl,localhost-startStop-2:556 [] - -- JasperServer: EhCacheImpl shutdown called. This normal shutdown operation.
    2019-01-16 16:48:00,092 ERROR EhCacheImpl,localhost-startStop-2:559 [] - -- JasperServer: EhCacheImpl calling cleanerTimer.cancel(). This normal shutdown operation.
    2019-01-16 16:53:52,391 ERROR CsrfGuard,http-nio-8082-exec-9:41 [adient|admin] - potential cross-site request forgery (CSRF) attack thwarted (user:<anonymous>, ip:192.168.1.2, method:POST, uri:/reportservice/flow.html, error:required token is missing from the request)

     

    Please help me out to get rid of above error.

     

    Thanks,

    Suresh



  • 2.  Re: Error after making local IP to Public IP

    Broadcom Employee
    Posted Jan 16, 2019 10:26 AM

    Here another thread on this error:

    Advanced Reporting Repository not showing 

    Regards



  • 3.  Re: Error after making local IP to Public IP
    Best Answer

    Broadcom Employee
    Posted Jan 18, 2019 02:40 AM

    Hi Jose,

     

    The issue got resolved after updating Http Entry URL with Public IP in NSA(Application Tab).

     

    Thanks,

    Suresh