Symantec Access Management

  • 1.  .kcc and other files required for credential collector in CA Access Gateway

    Posted Jan 23, 2019 10:25 AM

    Where to find .kcc and other files required for credential collector in CA Access Gateway?



  • 2.  Re: .kcc and other files required for credential collector in CA Access Gateway

    Broadcom Employee
    Posted Jan 23, 2019 05:52 PM

    I am not sure about the.kcc files in particular.

     

    But on SPS / SSO Access Gateway, 

     

    The location of the sample login forms (login.fcc pages etc) are in: 

         <>\secure-proxy\proxy-engine\examples\forms* 

     

    Most auth schemes expect them in: 

         <>\secure-proxy\proxy-engine\examples\siteminderagent\forms*

     

    So generally you have to copy them to the siteminderagent\forms* directory as needed. 

     

    I am sure there is open Idea/Enhancement request to move them, but I don't have link to it currently. 

     

    Cheers - Mark



  • 3.  Re: .kcc and other files required for credential collector in CA Access Gateway

    Posted Jan 24, 2019 03:31 AM

    Hi Mark.ODonohue

     

    Thank you I was able to find .fcc, I tried looking into these folders, but I am not able find .kcc file in the specified path. Could you please assist?

     

     

    Where could I find this (.kcc) file? The reason is, webagent redirects to creds.kcc to collect the credentials, and since the file is not there, i get an error "Can't reach this page" on the browser.

     

    wadamiHubertDennismutas02,

     

    Could you please point me to the right direction, what am i missing here in CA Access Gateway?

    Regards,

    Joseph Christie



  • 4.  Re: .kcc and other files required for credential collector in CA Access Gateway
    Best Answer

    Posted Jan 24, 2019 07:22 AM

    As far as I know this is only a virtual path and file. At least it doesn't exist on my environment : )



  • 5.  Re: .kcc and other files required for credential collector in CA Access Gateway

    Posted Jan 24, 2019 07:29 AM

    Yeah, thats what i too thought. Thank you wadami.



  • 6.  Re: .kcc and other files required for credential collector in CA Access Gateway

    Posted Jan 24, 2019 07:35 AM

    Use the default /siteminderagent/Kerberos/creds.kcc and you should be fine.

    If you're getting error it's probably for another reason.  "Can't reach this page" does not mean the file was not found.

    Use a network trace tool (Chrome dev tools or fiddler) to check exactly where the requests are stopping and which is the error.

    Read this topic for Kerberos troubleshooting: Kerberos Troubleshooting 

    If you're still having issues, open a support ticket and provide the network trace (from chrome or fiddler) and logs on debug level. You may also open another topic on communities and provide the same info, I (or anyone around) may take a look when possible.



  • 7.  Re: .kcc and other files required for credential collector in CA Access Gateway

    Posted Jan 24, 2019 11:50 AM

    Thank you for helping out wadami