CA Service Management

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  • 1.  CA Service desk rest api json input

    Posted Mar 30, 2018 10:23 AM

    Hi Team,

    We are unable to send Json as input to put method to update ticket using rest api.

    Could you please help us on this.

     

    Thanks



  • 2.  Re: CA Service desk rest api json input

    Broadcom Employee
    Posted Dec 11, 2018 04:02 PM

    Nagarjuna,

     

    What is the sample code you are using, what error do you get?

     

    _R



  • 3.  Re: CA Service desk rest api json input

    Posted Feb 11, 2019 06:00 AM

    Hi Nagarjuna,

     

    Have a look at the following articles which may help somewhat:

     

    Update ticket using REST 

    Update existing Incident ticket using REST API 

    https://communities.ca.com/message/241838939?commentID=241838939#comment-241838939 

     

     

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    Kind Regards,

    Brian