Hi Luthando,
r17.1 does not make use of CABI, i.e CA Business Intelligence (based on SAP Business Objects) as it has been replaced JasperReports. All the OOTB reports that were previously based on CABI have and supplied with the base\Vanilla install been redesigned\re-done and now based on JasperReports. See below link:
CABI JasperReports® Server for CA Service Management - CA Service Management - 17.1 - CA Technologies Documentation
If you have custom reports that were produced using CrystalReports and published\accessed via CABI will have to be redone from scratch in JasperReports. See also that maybe similar to your query:
Report Migration from Crystal report to Jasper Studio
Hope this answers your query? Otherwise, please elaborate a bit for us what your main concern or query was.
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Kind Regards,
Brian