CA Service Management

  • 1.  When upgrading to CA SDM 17.1 how do you align Crystal Reporting?

    Posted Feb 20, 2019 02:09 AM

    When upgrading to CA SDM 17.1 how do you align Crystal Reporting? Step by Step



  • 2.  Re: When upgrading to CA SDM 17.1 how do you align Crystal Reporting?
    Best Answer

    Posted Feb 20, 2019 07:20 AM

    Hi Luthando,

     

    r17.1 does not make use of CABI, i.e CA Business Intelligence (based on SAP Business Objects) as it has been replaced JasperReports. All the OOTB reports that were previously based on CABI have and supplied with the base\Vanilla install been redesigned\re-done and now based on JasperReports. See below link:

     

    CABI JasperReports® Server for CA Service Management - CA Service Management - 17.1 - CA Technologies Documentation 

     

    If you have custom reports that were produced using CrystalReports and published\accessed via CABI will have to be redone from scratch in JasperReports. See also that maybe similar to your query:

     

    Report Migration from Crystal report to Jasper Studio 

     

    Hope this answers your query? Otherwise, please elaborate a bit for us what your main concern or query was.

     

    ===

    Kind Regards,

    Brian



  • 3.  Re: When upgrading to CA SDM 17.1 how do you align Crystal Reporting?

    Broadcom Employee
    Posted Feb 20, 2019 10:52 AM

    Add my 2cents...I saw some guys use REST API to migrate SAP BI Crystal Reports to Jaspersoft reports. I can't provide details as I am not an expert using REST API for these reports.