CA Service Management

Hi ,

I want to have some validation checks before save the change order.

If zischgexist is "NO" and change type is other than standard , validation should not allow the change order to save.

It should give some error message.

Where should i write this logic?

Can anyone help me on this?

Thanks,

Lakshmipriya

In your form (htmpl) file, define a function named preSaveTrigger2. Your JavaScript should return True if the conditions are met and False if they are not met.

Hi 

Something similar to what is discussed on the below URL should help:

http://forum.servicedeskusers.com/forums/topic/11536-presave-trigger-help/?tab=comments#comment-35486

See also:

https://communities.ca.com/message/242046661-re-fieldes-rquired-for-change?

This is all in line with what Lindsay_Estabrooks has mentioned.

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Kind Regards,

Brian

I have tried the approach suggested in the below url

https://communities.ca.com/message/242046661-re-fieldes-rquired-for-change? and it worked

Thanks Brian_Mathato

It might not be neccessary yet, but in my oppinion, the only "correct" place to add application logic is at the object layer.
Only then all interfaces will have the same logic, standard GUI, xFlow , SOAP and REST API and  fragment scripts.
That means, you need to declare a majic trigger and define/write some spell code.
You might find many examples in the communities.
Regards
.....Michael