Hi Experts,
We are using CA UIM 8.5.1
We are having list of robots which are in error state.
We are using Below PortQuery to know why they are showing in a error state.
https://www.microsoft.com/en-us/download/details.aspx?id=24009
sample command syntax:
C:\PortQry\portqry -n 10.1.1.10 -e 48000
where 10.1.1.10 is the IP of the robot.
Output:
FILTERED = firewall or something else is blocking access to the robot's controller port
NOT LISTENING = device is pingable, but there is no response on the controller port (indicated Nimsoft service is not running)
LISTENING = should be healthy
For One Robot when we execute this query with IP address
C:\PortQry\portqry -n 10.1.1.10 -e 48000
And the outputs are-
C:\Users\u400431>\PortQryUI\PortQry.exe -n 10.36.4.3 -e 48000
Querying target system called:
10.36.4.3
Attempting to resolve IP address to a name...
Failed to resolve IP address to name
querying...
TCP port 48000 (unknown service): LISTENING
As it is showing LISTENING, but the robot is in error state when we checked this Robot in IM, how it will be LISTENING?
Kindly Let me Know!
Regards,
Dharmender