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Hello dear community, I have a question, I'm new using the WebService, and I'm trying to make a ticket and I don't know what thing I'm doing wrong, here is my code:   <ser:createRequest> <sid>number of sid</sid> <creatorHandle>here I put the cnt value</creatorHandle> <attrVals> <!--1 or more

Hello, Is there anyone else who has performance issues in Microsoft Edge for CA Service Desk Manager 17.1. If we use Chrome or IE, the performance is perfect but as soon as we navigate in SDM with Edge, we have to wait between 10-15 sec for each window to open in SDM.   The window load as if we had a 56k modem connection.