Alessandro_Kuramoto

Is Your USM Slow?

Blog Post created by Alessandro_Kuramoto Employee on Sep 23, 2017

Is your USM in UMP slow? Unfortunately several reasons can leave your USM slow, so I will put here some links to help you troubleshoot your USM and advise to open a case at CA Support Online - CA Technologies to some of them.

 

Yesterday we have this case:

 

When we tried to see the alarms in USM, it was very slow to show.

 

Environment:

SO: Linux Red Hat 7.x

UIM: 8.5.1 SP1

UMP: 8.5.1 SP1

UIM Data Store: in Oracle Database

 

We discovered this:

USM8.5.2_HF4
28678
7f0bb03e09
DE306423Improves query performance on Oracle
when getting alarms and alarm summary.     
This impacts a cold/uncached portlet
load and the time to load all alarms.
9.0.0
USM8.5.2_HF6Further improves query performance            
on Oracle.
9.0.0

Reference: CA Unified Infrastructure Management Hotfix Index - CA Technologies,  ump_usm_8.5.2_HF6.txt

 

So we applied the Hotfix and now the USM load alarms very quickly again. 

 

 

Links that can help:

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