Andrew Nguyen

Creation of environment produces Jaspersoft Error

Blog Post created by Andrew Nguyen Employee on Jul 21, 2016

When creating an environment in 12.6.8, an error is produced after Corporate User Store and Provisioning store are created successfully. This is the error Identity Manager states:

 

"Error: The screen definition "JasperReportTypeSelectionScreen" referenced on the screen "Endpoint Accounts Report Search Screen" is not defined"

 

Solution:

If previously applied a hotfix to environment and an upgrade was preformed to 12.6.7 or 12.6.8, be sure to use the original jar files on install and request a new hotfix to be made if problem still exists. Do not change the jars. Before 12.6.7, Jaspersoft was not integrated with the product and will not be in the Identity Manager library. This will cause it to generate errors of something it was not expecting.

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