How it all fits together

Blog Post created by Carl_Gibson Employee on Jun 29, 2018

Good morning communities team,


I'm initiating this blog to share my thoughts on how all the myriad of activities associated with the life-cycle of a services engagement (from opportunity research through to adoption support after implementation)  fit together as viewed through the lens of a Practice Director.  I will draw from experience garnered from team pulse conversations, engagement oversight , escalation resolution, customer interactions and participation in various CA initiatives.  I'm setting intention to keep this conversation open and ongoing at a regular cadence, and look forward to any and all feedback the conversation may spark.