Hi guys, this is my first post and I'll introduce myself.
My name is Douglas Lima, 31 years old, brazilian and I work with IT for 13 years. I'm graduated in Analysis and System Development by IFSP (Federal Institute of São Paulo)
My first job in IT was of attendant support in a shop of construction materials. Now I have a pleasure to work with the CA products.
The products that I have more knowledge are: ITPAM, ServiceDesk Manager (SDM, BO, CMDB) and Configuration Automation.
In personal life, I like being with my family, I have a wife and two stepdaughters (19 and 13 years old). I'm addicted to games, specially in MMORPG and MOBA style.
Here it's a little about me.
Thank you and see you later.