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CA SDM - Service Desk Manager - User manual guide - Manual de usuário

Blog Post created by TMACUL Champion on Aug 12, 2015

Algumas vezes procurando soluções na internet nos deparamos com documentos úteis, como guias com manual de usuários prontos para uso, irei compartilhar aqui alguns manuais do CA SDM prontos que achei publicado na internet.

 

 

Some links about user manual. Searching for solutions i could found these manuals.

 

 

https://apps.uillinois.edu/ServiceDesk/doc_training/USD_Change_Policy.pdf

 

https://www.usuhs.edu/sites/default/files/media/cio/pdf/ususervicedeskcmdb-employee.pdf

 

http://www.douglascounty-ne.gov/cmhc/images/stories/pdfs/ITIL_User_GuideR11.pdf

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