I cannot see group members on ticket, what can i do?
When: I select my group and i´ll try to select analyst, i cannot found it?
solution: access contact information and update contact_type to analyst.
Do you need select CA Service Desk group member´s?
Maybe, this SQL command can be helps.
select grp.last_name as group_name, cnt.last_name, grpmem.manager_flag, grpmem.notify_flag
inner join mdb..ca_contact as grp on grpmem.group_id = grp.contact_uuid
inner join mdb..ca_contact as cnt on grpmem.member = cnt.contact_uuid