TMACUL

CA SDM - Implementation checklist

Blog Post created by TMACUL Champion on Oct 20, 2015
Itemchecking
INFRASTRUCTURE
ISO - installation medias available?
SERVER available?
Administration Credentials available? (or someone to type)
PRE REQ .NET Framework
PRE REQ IIS
PRE REQ JAVA - JDK
PRE REQ - acrobat reader - for documentation
PRE REQ - Flahs Player - for end user
CA EEM installed
CA PAM - Process Automation installed
CA SDM - Installed
CA BI - Business Intelligence Installed
Options Manager - configured (can be many check all)
Security Data Partition configured
Security Roles configured
Loads - Categorys/Areas- pcat - Prob_Category - Prob_ctg
Loads - job title
Loads - Department
Loads - Groups
Loads - Contacts
Loads - Group Members
Loads - location
Loads - (can be many check all) - company, org, ....
RIP Config - Status Transition
RIP Config - SLA`s
RIP Config - Priority Matrix
Workshift
Customization - New tables
Customization - New forms
Customization - Spel codes
Customization - PAM codes
Customization - BOXI - New Reports
Training - Analyst
Training - End users
Go Live

Outcomes