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It's Great! CA Service Management 14.1.02 is now available this last link was the official  announcement.

 

Downloads

 

Let's go, it's necessary to install Cazipxp and RO79605 - ApplyPTF 3.1.4 therefore, download, the apply PTF was the lastest version, someday this post will be older, please search by new versions.

 

It's required the first cumulative, RO80318 for Windows 14.1.01 CUMULATIVE

 

Steps

 

ImageDescription
2015-11-10_5-01-45_folder.png

01. Create directory patches on $NX_ROOT\patches

      Create directory SDM_CUM1 on $NX_ROOT\patches\SDM_CUM1

      Copy files RO80318

2015-11-10_5-12-03_unzip_ro80318.png

02. unzip

      cazipxp -u RO80318.caz

2015-11-10_7-53-26_applyptf_ro80231.png

03. Open Apply PTF

      Select first option

      Click Browse and

      Select RO80231.caz

      Click Next

04 Shutdown CA Service Desk services (i'm following RO80229.TXT)

run command pdm_halt (CA wiki) -

05.

Using Apply PTF

Select first option

      Click Browse and

      Select RO080230.caz

      Click Next

06.

Using Apply PTF

Select first option

      Click Browse and

      Select RO080229.caz

      Click Next

07. $NX_ROOT\doc\Post_Installation_and_Backout_Steps_for_Conventional_for_Windows_Cumulative.html

08. run command $NX_ROOT\patches\cum1\cazip -u MSSQL_MDB.caz

09. MS SQL 2012

      Copy CA SDM DVD1 into a folder on CA SDM server

      copy  mssql directory from xtract folder (step 8)

            to products\SDM\casd.nt\MDB\MSSQL

 

      run setupmdb -DBVENDOR=mssql -JRE_DIR=C:\PROGRA~2\CA\SC\JRE\1.7.0_10 -DBUSER=sa -DBPASSWORD=@sdf1234 -DBDRIVER=Service_Desk -WORKSPACE=Service_Desk

2015-11-11_5-01-49_pdm_configure.png

2015-11-11_5-02-02_pdm_configure_2.png

10. run pdm_configure
11. Restart Windows server (CA SDM)

 

 

 

 

References:

 

CA Service Management Solutions & Patches - CA Technologies

RO86281 for Windows 14.1.02 CUMULATIVE

Implementing CA Service Management 14.1.02 - CA Service Management - 14.1 - CA Technologies Documentation

CA Service Management 14.1 - RO80318 for Windows 14.1.01 CUMULATIVE

TMACUL

What is Responsive Design?

Posted by TMACUL Champion Nov 12, 2015

Let's go... outside of this virtual world everyone speak and during one call we are talking about responsive website and someone ask me about, is it possible testing on my computer? Is CA Service Desk responsive? How can i test?

 

I didn't know until that moment therefore here i'm writing about, but...

 

Anteriorly than say how, we can ask what is Responsive?

 

devices.png

                       Small + Medium + Large One site for every screen.

 

Reference: What The Heck Is Responsive Web Design?

 

 

Explained - what is, come to, how to do?

 

Chrome Remote Desktop - Chrome Web Store

 

Or....

CASDM_20151112_0_dev_tools1.jpg

CASDM_20151112_0_dev_tools1.jpg

Cick mobile icon

CASDM_20151112_01.jpg

 

You can select your device, toogle device Mode - Ctrl + Shift + M

CASDM_20151112_dev_tool_select_device.jpg

 

 

 

Responsive Design View - Firefox Developer Tools | MDN

 

Everything beautiful and CA Service Desk is supported?

NOTE: I don't know and i couldn't find any reference about responsive for CA SDM 14.1, but i did a test and you can prove below

 

 

CASDM_Responsive_login.png

 

CASDM_Responsive_employee.png

 

Foundation | The Most Advanced Responsive Front-end Framework from ZURB

HTML Responsive Web