We are looking for an ITSM Developer with 3+ years experience in CA Service Desk, PAM, Spel Code, Web Services, Java Script etc for a long term onsite opportunity for our client in Qatar.
The package is highly attractive. Request you to please email your profile to firstname.lastname@example.org if possible today itself as this is an immediate requirement.
Service Management Tools:
· CA Service Desk Manager 12.6
· CA IT PAM 4.1
· CA Workflow
· CA Business Intelligence
· CA Service Desk Manager Upgrade to 14.1
Implementing the new enhancements upon business requirement in CA Service Desk, Developing Business workflows using IT PAM and Creating Service Management Reports for Various Teams using Business intelligence.
· Enhancement of Service Request Management in CA Service Desk Manager.
· Enhancements of Change Management, new Simplified Change Request form Group for Support Analysts.
· Enhancement in Self Service Change Request for Employee CR/ SQA Employee.
· Implementation of security for Sensitive data in CA Service Desk.
· Implementation of Notifications in CA Service Desk Manager.
· Development Business Workflow Process (Application Transfer, New Virtual Server Request Process and Enhancement of Standard Database Process).
· Creating custom Operators using SOAP Web Services in IT PAM.
· Development of SQL Server Views to use as a source in Business Intelligence Crystal reports.
· Creating Service Management Reports using CA Business intelligence.
· Upgraded current 12.6 SDM to 14.1
If you are not interested, please refer your friends or colleagues
Thanks & Regards