TMACUL

Minha opção call_service_desk_tenant_phone_number_field não aparece.

Blog Post created by TMACUL Champion on Oct 29, 2017

Minha opção call_service_desk_tenant_phone_number_field não aparece.no gerenciador de opções/Options Manager

 

A solução já documentada 

 

Configuração convencional do CA SDM - CA Service Management - 14.1 - Portuguese - Brazil - CA Technologies Documentation 

cd data


pdm_load -f santafe_insert.dat
pdm_load -f santafe_update.dat
pdm_load -f tucson_insert.dat
pdm_load -r -f tucson_delete.dat
pdm_load -f hampi_insert.dat
pdm_load -f hampi_update.dat
pdm_load -f 14_1_04_insert.dat


pdm_webcache -H
pdm_webcache -b

 

https://support.ca.com/us/download-center/solution-detail.html?docid=628585&os=LINUX&aparno=RO82289 

 

Após executar procure com o select em:

use mdb
select * from Options where sym like '%call_service_desk%'

 

https://support.ca.com/us/download-center/problem-detail.html?productcd=USRD&problemnbr=3222&docid=626107 

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