Right now, the quova files containing geo-ocation information can be manually downloaded from support.ca.com. User has to use personal login and password to access the site, which is impossible for automation of the download and upload data to riskminder database process. As a enterprise solution, we will not allow user to use its own personal ID and password to download files.
CA needs to put the files on a ftp site where it can be downloaded automatically (service account login is fine) so the whole process can be automated. I am going to submit it as a new idea and hope CA product management will take care of it as soon as possible.
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