Collection of Productivity Tools

Blog Post created by casph02 Employee on Sep 26, 2016

Here's a list of a few tools I use on a daily basis.

I had this posted to a private community but I wanted it to be available to all.

Hope it helps you out!



WebEx Recorder & Player -

            .wrf/.arf file? These file types are unrecognized by Windows but are a webex recording file. To view the .wrf's or .arf's, you need the WebEx Network Recording Player. To view any files that you download, open the player from Start > WebEx > WebEx Recorder & Player > WebEx Player and then File>Open>"Filename" (they don't always open if you just double click them).


Ditto -

            I find the use of a clipboard manager pretty important. The program I like to use is called Ditto Clipboard Manager ( With this program installed, your normal copy and paste routine will function exactly as it has in the past, whether it is with Ctrl+C / Ctrl+V, right clicking to copy/paste, etc. What is does differently, however, is to keep a history of your past “copies”, so you can access them through a menu that is brought up with a keypress of Ctrl+`  (That’s the accent mark on the same key as ~, BTW). The nice thing about this is that at the bottom of this menu, there is a search field.  So I can quickly paste in a signature line into a case by searching for my name, for example.  I also use it to copy several lines of information from a case to build a webex meeting for customers, without having to flip back and forth between browser tabs.



            I find that I create a lot of screenshots for customers or howto documentation. The tool I use for that is called Greenshot. Greenshot hooks into the “Print Screen” method of taking a screenshot, but intercepts that keypress and pops up a magnifying glass and crosshairs so you can take captures of specific areas of your screen. After you’ve completed the “clip”, a context menu pops up asking what you want to do.  I frequently use the “Copy to clipboard” (also making it accessible to Ditto), or “Open in the image editor” options.  The image editor tool allows you to move/delete the cursor (if you accidentally captured it), draw outlines, and quickly transfer the image into MS Paint, Word, etc.


F.Lux -

            Most of us are using at least two monitors and spend a good amount of time every day in front of them. This can cause some serious eye strain. F.Lux is a freeware that dims your screen brightness according to the time of day you are at - brighter during the day and darker in the mornings and evenings. You can set it to change with the sun or have a constant, unchanging level.



Notepad++ - and LargeTextFileViewer

              A simple program to keep notes and research in. Have a single window open with multiple tabs for each case or however you prefer. Notepad++ is a free (as in "free speech" and also as in "free beer") source code editor and Notepad replacement that supports several languages. Running in the MS Windows environment, its use is governed by GPL License. Based on the powerful editing component Scintilla, Notepad++ is written in C++ and uses pure Win32 API and STL which ensures a higher execution speed and smaller program size. By optimizing as many routines as possible without losing user friendliness, Notepad++ is trying to reduce the world carbon dioxide emissions. When using less CPU power, the PC can throttle down and reduce power consumption, resulting in a greener environment. If you ever have a very large log file that's too large for Notepad++ to open, here's a utility that works really well:  Large Text File Viewer -   I've used this to browse 2GB text files, it's quick and it has some pretty decent search capabilities as well.



Remote Desktop Manager

               I know many people use the Microsoft Remote Desktop Connection Manager, but I'm a big fan of this one. It's like the Microsoft RDCMan but on steroids... it supports integration with Putty - so you can have SSH sessions and RDP sessions together in a "tabbed" format and easily navigate between sessions.  It supports a ton of other connection types, as well, like VNC, Citrix, PCAnywhere, and tons of others that we will probably never use.    Newer versions of this don't contain as much functionality in the "free" version as the older ones do -- luckily you can still download an older installer for the free version here: I'm using 7.5 -- newer versions than that may still be as full-featured, but I know they've removed some stuff (like Putty support) from the newest version of the free edition.  I haven't found anything lacking in the old one.  I usually have 30+ LOD VM's going at once and this is an indispensable tool for keeping them all straight.

                  Whenever I spin up a new virtual machine (or a workstation, or home PC...) I hit this website as one of my first stops - it allows you to check boxes for a bunch of common utilities (browsers, SDK's, text editors, etc) and download a single installer that will perform a silent install of everything you checked off, with no adware/browser toolbars/etc.     If you have a set of utilities you like to use, you can download and save a copy of the installer and just copy it to new machines and run it as needed - it always downloads and installs the latest version of everything so your installer will never be "out of date."  Very handy for setting up new LOD environments and such.




              MobaXterm is an enhanced terminal for Windows with an X11 server, a tabbed SSH client and several other network tools for remote computing (VNC, RDP, telnet, rlogin). MobaXterm brings all the essential UNIX commands to Windows desktop, in a single portable exe file which works out of the box.




            WinMerge is an Open Source differencing and merging tool for Windows. WinMerge can compare both folders and files, presenting differences in a visual text format that is easy to understand and handle. Nice interface that makes comparing .cfg, logs, etc. very easy.