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Performance Management Group Structure

Blog Post created by salca06 Employee on Nov 15, 2017

Performance management is a very powerful tool that allows IT DevOps teams to quickly view network and infrastructure health and performance.  The use of groups allows users to easily filter dashboards or reports to specific set of devices and also for creating threshold templates. In PM, we have a default group structure similar to the below.

 

  • All groups
    • Collections
    • System Groups
      • All Items
        • All Servers
        • All Manageable Devices (SNMP enabled)
        • All Devices (SNMP and Pingable)
        • All Routers 
        • All Switches

 

When creating groups I have seen many customers randomly place new groups into folders that don't make sense. Let's think about it in a different way. On your PC, are you one to put everything on your desktop or are you one to place everything in appropriate folders and structured way? Just imagine trying to find a document on a cluttered desktop vs folder structure with appropriate names. Its far easier and less stressful with structure. The same goes with PM and other tools that may use groupings.

 

It's always good to think about how your users are going to use the tool and put yourself in their shoes. Ask yourself some questions, what makes sense? How would I want to view the devices I manage? Make sure you also think about the different persona's IT support 1, IT engineering, IT management, etc.

 

For example you can have a structure similar to the blow. It can accommodate  the NOC, IT engineering, and management, but also at the same time, its intuitive enough for new users to understand how to find a group of devices they may be interested in without having to create it themselves or dig through numerous names and folders.

 

  • All Groups
    • Remote Locations
      • Florida
      • California
        • San Diego
        • San Francisco
    • Data Center
      • Data Center 1
      • Data Center 2
    • Teams
      • LAN Engineering
      • WAN Engineering
      • Security
    • Device Function
      • Core Routers
      • Core Switches
      • WAN Routers
      • Firewalls
      • Load Balancers
    • Management
    • Model Types
      • Cisco
      • Juniper
      • F5

 

A very simple, but powerful structure can go a long way in increasing user adoption and helping your organization get the data they need faster.

 

For more information on CAPC groups: 

Wiki:

https://docops.ca.com/ca-performance-management/3-2/en/building/groups

 

YouTube Video:

CA Performance Management – Grouping - YouTube 

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