How should we Acknowledge Alarms

Poll created by Jim.Perkins Employee on Jun 5, 2015

Today, in UIM, we can acknowledge alarms.  The present behavior when an alarm is acknowledged is to close the alarm with the severity unchanged, and set the acknowledged by data field to the user who acknowledged it.  Is this the way you want UIM to work, or would you consider an alternative behavior?


What if the acknowledge command instead kept the alarm open but discontinued user notifications like emails and SMS messages?  Is that a better method?

49 total votes
  • Leave it alone, I like the way acknowledge works today. (top voted)
  • Change it. The way it is described here is a better way of doing it.
  • Other. Change it, but I have a better way (Please add a comment)