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Saving Attachments from SDM

Question asked by kevwong on Feb 6, 2013
Latest reply on Jun 12, 2013 by kevwong
Hi, has anyone been able to successfully detach (save locally on the ITPAM Orchestrator) an attachment from a CA Service Desk incident via SOAP or any other method?

I've been unsuccessfully trying to do this for a while now via a combination of methods including copying the file from the SDM Attachment Repository (native ITPAM Operators don't support UNC paths).

Any help / direction would be greatly appreciated!!