DX Application Performance Management

Hello,

I work for a company that wants to use the "single pane of glass" approach to their numerous monitoring tools. CEM's Incidents is one such tool that management would like to have under this concept of a single pane of glass. Over the past year and a half I have had two onsite CA engineers and one remote technician that can't get the evidence collections portion of CEM to work.

Has anyone gotten this to work with APM 9.1.x?

Thank you
Jose

Let see try to understand your question.

I assume many of your monitoring tools are reporting to one CMDB. You want CEM incidents report to the CMDB as well right?

Personally I haven't done it yet but don't see why we can't do that.

I am trying to get CEM incidents via an SNMP trap to a 3rd party monitoring tool.

Thank you
Jose

Jose,

I haven't tried this yet but if the CEM Incidents can be exported to Introscope as metrics, we can create Alerts off it and configure these alerts with an SNMP trap that can send the message to another monitoring tool say as an example CA Spectrum.

We are currently using this kind of alerting to send the Alerts from Introscope to Spectrum.

Thanks,

KIRAN T

It can but not from a user�s perspective. The metrics are not �slow time� or �authentication denied�. The only thing I can see it sending is what would be a defect instead of the incident.

Jose


From: CA Wily Global User Community [mailto:CommunityAdmin@communities-mail.ca.com]
Sent: Wednesday, February 20, 2013 10:44 AM
To: mb.2307983.100323281@myca-email.ca.com
Subject: [CA APM General Discussion] RE: Incident SNMP Traps

Jose,

I haven't tried this yet but if the CEM Incidents can be exported to Introscope as metrics, we can create Alerts off it and configure these alerts with an SNMP trap that can send the message to another monitoring tool say as an example CA Spectrum.

We are currently using this kind of alerting to send the Alerts from Introscope to Spectrum.

Thanks,

KIRAN T
Posted by:ktirupati
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