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Process Engine Status: Cannot determine status

Question asked by Uruj on Feb 14, 2013
Latest reply on May 24, 2013 by navzjoshi00
Hi all,

Our Production's process engine's status is "Cannot determine status" though the heart beat is updating every 5 minutes. We are observing this issue for couple of weeks. It is when its heart beat does not update for more than 5 minutes that the processes start failing and we have to restart the bg and retry the failed processes.

Why is this happening; all ideas and experiences are welcome.

Regards,
Uruj

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