What you may have missed in the CA Clarity Community! 2-28-2013

Discussion created by Chris_Hackett Employee on Feb 28, 2013
Dear CA Clarity Community Member,

With so much going on in the Clarity Community this month I have consolidated more recent activities in case you missed anything.

In the Tuesday Tips Section (Subscribe if you wish to have notification of future Tuesday Tips) -

RPT-0006 error when running reports from clarity UI

RPT-0009 error when running reports from clarity

Analyse OOM dump (caused by Export to Excel)

Analyse OOM dump (cause by a Portlet: CLRT-56729)

Community News -

2013 Clarity GUC Election - Coming soon! In preparation for the election we have recently updated the communities charter, and also updated the roles and responsibilities documentation.

Other News -

2013 CA Employee Recognition Program
The MyCA Community Leaders (Global Board Officers and Regional User Group Presidents) are again sponsoring a program to recognize CA employees for a "job well done". As CA customers, we expect our support issues to be resolved in a timely and professional manner. However, anyone who has ever worked in a client support position knows the frustration and stress that may come with the job. It really means a great deal to an employee to receive an acknowledgement for a job well done. So, if you feel that a CA employee has saved you from a fate worse then death, pulled a miracle from a hat, or went "the extra mile" to answer a question or resolve a problem, please nominate them for the CA Employee Recognition Program. The nomination process is open for all CA employees who have “gone the extra mile” regardless of the product(s) they support.

Clarity product direction webcast March 5
Join David Werner, Michael Lester and Jaron Farr of the Clarity Product Management team to discuss:

What’s currently in CA Clarity 13.1 (now available)

What’s coming in CA Clarity 13.2 (targeted for release in May)

What’s planned down the road in product strategy and functionality enhancements to the Clarity solution.

KB - Clarity 13.1 Upgrade Summary Information

And finally - For members of CA Global User Communities & Regional User Groups attending CA World 2013, we are pleased to offer a $200 discount off the CA World registration fee for registering prior to CA World. Please use the link in the CA World '13 portlet on the communityWelcome Page. The Clarity Community will be hosting a get together Tuesday, April 23rd at 5pm. Stay tuned for details!

That's it for now folks but I'm sure there will be a lot more soon! Take a moment to get on the Message Boards and make your voice heard!


Chris Hackett
CA Technologies
Principal, Community Programs