Clarity

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Schema pre-upgrade ERROR: Upgrade failed for tenant

  • 1.  Schema pre-upgrade ERROR: Upgrade failed for tenant

    Posted Apr 05, 2013 11:55 AM
    OK, another upgrade another new error. We're upgrading from v13.0 to v13.1. It's worked in 2 other environments, but I run it in a different environment I get the following. Thoughts? - John


    FROM INSTALL.LOG
    .
    .
    .
    4/04/13 12:00 PM (ExecTask) ==========================================
    4/04/13 12:00 PM (ExecTask) DBTools Log - Thu Apr 04 12:00:49 EDT 2013
    4/04/13 12:00 PM (ExecTask) ==========================================
    4/04/13 12:00 PM (ExecTask) Executing Ant script: /apps/clarity/upgrade/13.1.0/component/preupgrade/content.xml
    4/04/13 12:00 PM (ExecTask) Not a base image upgrade. No operations were performed.
    4/04/13 12:00 PM (ExecTask)
    4/04/13 12:00 PM (ExecTask) Total time: 0H:0M:1S
    4/04/13 12:00 PM (ExecTask) ==========================================
    4/04/13 12:00 PM (ExecTask) DBTools Log - Thu Apr 04 12:00:52 EDT 2013
    4/04/13 12:00 PM (ExecTask) ==========================================
    4/04/13 12:00 PM (ExecTask)
    4/04/13 12:00 PM (ExecTask) Total time: 0H:0M:1S
    4/04/13 12:00 PM (ExecTask) java.lang.NoSuchMethodError: org.jdom.Element.getParent()Lorg/jdom/Element;
    4/04/13 12:00 PM (ExecTask)
    at org.jaxen.jdom.DocumentNavigator.getParentAxisIterator(DocumentNavigator.java:252)
    4/04/13 12:00 PM (ExecTask)
    at org.jaxen.DefaultNavigator.getParentNode(DefaultNavigator.java:261)
    4/04/13 12:00 PM (ExecTask)
    at org.jaxen.expr.NodeComparator.getDepth(NodeComparator.java:150)
    4/04/13 12:00 PM (ExecTask)
    at org.jaxen.expr.NodeComparator.compare(NodeComparator.java:93)
    4/04/13 12:00 PM (ExecTask)
    at java.util.TimSort.countRunAndMakeAscending(TimSort.java:324)
    4/04/13 12:00 PM (ExecTask)
    at java.util.TimSort.sort(TimSort.java:189)
    4/04/13 12:00 PM (ExecTask)
    at java.util.TimSort.sort(TimSort.java:173)
    4/04/13 12:00 PM (ExecTask)
    at java.util.Arrays.sort(Arrays.java:659)
    4/04/13 12:00 PM (ExecTask)
    at java.util.Collections.sort(Collections.java:217)
    4/04/13 12:00 PM (ExecTask)
    at org.jaxen.expr.DefaultLocationPath.evaluate(DefaultLocationPath.java:148)
    4/04/13 12:00 PM (ExecTask)
    at org.jaxen.expr.DefaultAbsoluteLocationPath.evaluate(DefaultAbsoluteLocationPath.java:113)
    .
    .
    .
    4/04/13 12:00 PM (ExecTask)
    at sun.reflect.GeneratedMethodAccessor5.invoke(Unknown Source)
    4/04/13 12:00 PM (ExecTask)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    4/04/13 12:00 PM (ExecTask)
    at jacore-upgrade
    4/04/13 12:00 PM (ExecTask) found /apps/clarity/upgrade/componentList.xml
    4/04/13 12:00 PM (ExecTask) Schema pre-upgrade
    4/04/13 12:00 PM (ExecTask) ERROR: Upgrade failed for tenant

    4/04/13 12:00 PM (ExecTask) va.lang.reflect.Method.invoke(Method.java:601)
    4/04/13 12:00 PM (ExecTask)
    at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)
    4/04/13 12:00 PM (ExecTask)
    at org.apache.tools.ant.Task.perform(Task.java:348)
    4/04/13 12:00 PM (ExecTask)
    at com.niku.tools.taskdefs.IfTask.execute(IfTask.java:204)
    4/04/13 12:00 PM (ExecTask)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    4/04/13 12:00 PM (ExecTask)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
    4/04/13 12:00 PM (ExecTask)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    .
    .
    .
    4/04/13 12:00 PM (ExecTask)
    at com.niku.nsa.service.AdminManager.invokeAction(AdminManager.java:280)
    4/04/13 12:00 PM (ExecTask)
    at com.niku.nsa.service.AdminManager.execute(AdminManager.java:127)
    4/04/13 12:00 PM (ExecTask)
    at com.niku.nsa.service.Admin.main(Admin.java:77)
    4/04/13 12:00 PM (ExecTask)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    4/04/13 12:00 PM (ExecTask)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
    4/04/13 12:00 PM (ExecTask)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    4/04/13 12:00 PM (ExecTask)
    at java.lang.reflect.Method.invoke(Method.java:601)
    4/04/13 12:00 PM (ExecTask)
    at com.werken.forehead.Forehead.run(Forehead.java:551)
    4/04/13 12:00 PM (ExecTask)
    at com.werken.forehead.Forehead.main(Forehead.java:581)
    4/04/13 12:00 PM (ExecTask) ==========================================
    4/04/13 12:00 PM (ExecTask) DBTools Log - Thu Apr 04 12:00:55 EDT 2013
    4/04/13 12:00 PM (ExecTask) ==========================================
    4/04/13 12:00 PM (ExecTask)
    4/04/13 12:00 PM (ExecTask) Command: extract row count
    4/04/13 12:00 PM (ExecTask) To URL: jdbc:clarity:oracle://ppmi.mitre.org:1521;SID=ppmi;BatchPerformanceWorkaround=true;InsensitiveResultSetBufferSize=0;ServerType=dedicated;supportLinks=true
    4/04/13 12:00 PM (ExecTask) As user: clarity
    4/04/13 12:00 PM (ExecTask) For vendor: oracle
    4/04/13 12:02 PM (ExecTask)
    4/04/13 12:02 PM (ExecTask) Total time: 0H:1M:52S
    4/04/13 12:02 PM (ExecTask)
    4/04/13 12:02 PM (ExecTask) -----------------------------------------------------
    4/04/13 12:02 PM (ExecTask) 2013-04-04 12:02:48: Finished updating database
    4/04/13 12:02 PM (ExecTask) -----------------------------------------------------
    4/04/13 12:02 PM (ExecTask)
    4/04/13 12:02 PM (ExecTask) Error occurred: /apps/clarity/.setup/scripts/db.xml:1572: The following error occurred while executing this line:
    4/04/13 12:02 PM (ExecTask) /apps/clarity/.setup/scripts/db.xml:1580: The following error occurred while executing this line:
    4/04/13 12:02 PM (ExecTask) /apps/clarity/.setup/scripts/db.xml:1608: The following error occurred while executing this line:
    4/04/13 12:02 PM (ExecTask) /apps/clarity/.setup/scripts/db.xml:1689: The following error occurred while executing this line:
    4/04/13 12:02 PM (ExecTask) /apps/clarity/.setup/scripts/db.xml:1895: ERROR: Upgrade failed. Please review the upgrade logs for details.
    4/04/13 12:02 PM (ExecTask) Check admin.log or use -verbose for more information.
    4/04/13 12:02 PM (UnknownElement) Task "exec" finished with error.
    /apps/clarity/install-files/install-packages/13.1.0/install.xml:842: exec returned: 1

    at org.apache.tools.ant.taskdefs.ExecTask.runExecute(ExecTask.java:646)

    at org.apache.tools.ant.taskdefs.ExecTask.runExec(ExecTask.java:672)

    at org.apache.tools.ant.taskdefs.ExecTask.execute(ExecTask.java:498)

    at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291)

    at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    .
    .
    .

    ++++++++++++++++++++++++++

    FROM SCREEN OUTPUT DURING INSTALL

    ==========================================
    DBTools Log - Thu Apr 04 12:00:49 EDT 2013
    ==========================================
    Executing Ant script: /apps/clarity/upgrade/13.1.0/component/preupgrade/content.xml
    Not a base image upgrade. No operations were performed.

    Total time: 0H:0M:1S
    ==========================================
    DBTools Log - Thu Apr 04 12:00:52 EDT 2013
    ==========================================

    Total time: 0H:0M:1S
    java.lang.NoSuchMethodError: org.jdom.Element.getParent()Lorg/jdom/Element;

    at org.jaxen.jdom.DocumentNavigator.getParentAxisIterator(DocumentNavigator.java:252)

    at org.jaxen.DefaultNavigator.getParentNode(DefaultNavigator.java:261)

    at org.jaxen.expr.NodeComparator.getDepth(NodeComparator.java:150)

    at org.jaxen.expr.NodeComparator.compare(NodeComparator.java:93)

    at java.util.TimSort.countRunAndMakeAscending(TimSort.java:324)

    at java.util.TimSort.sort(TimSort.java:189)

    at java.util.TimSort.sort(TimSort.java:173)

    at java.util.Arrays.sort(Arrays.java:659)

    at java.util.Collections.sort(Collections.java:217)

    at org.jaxen.expr.DefaultLocationPath.evaluate(DefaultLocationPath.java:148)

    at org.jaxen.expr.DefaultAbsoluteLocationPath.evaluate(DefaultAbsoluteLocationPath.java:113)

    at org.jaxen.expr.DefaultXPathExpr.asList(DefaultXPathExpr.java:102)

    at org.jaxen.BaseXPath.selectNodesForContext(BaseXPath.java:674)

    at org.jaxen.BaseXPath.selectNodes(BaseXPath.java:213)

    at com.niku.tools.taskdefs.xpath.Iter.execute(Iter.java:136)

    at com.niku.tools.taskdefs.XPath.execute(XPath.java:407)

    at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291)
    .
    .
    .

    at org.apache.tools.ant.taskdefs.Ant.execute(Ant.java:442)

    at org.apache.tools.ant.taskdefs.CallTarget.execute(CallTarget.java:105)

    at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291)

    at sun.reflect.GeneratedMethodAccessor5.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

    at jacore-upgrade
    found /apps/clarity/upgrade/componentList.xml
    Schema pre-upgrade
    ERROR: Upgrade failed for tenant
    va.lang.reflect.Method.invoke(Method.java:601)

    at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)

    at org.apache.tools.ant.Task.perform(Task.java:348)

    at com.niku.tools.taskdefs.IfTask.execute(IfTask.java:204)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

    at java.lang.reflect.Method.invoke(Method.java:601)

    at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)

    .
    .
    .

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

    at java.lang.reflect.Method.invoke(Method.java:601)

    at com.werken.forehead.Forehead.run(Forehead.java:551)

    at com.werken.forehead.Forehead.main(Forehead.java:581)
    ==========================================
    DBTools Log - Thu Apr 04 12:00:55 EDT 2013
    ==========================================

    Command: extract row count
    To URL: jdbc:clarity:oracle://ppmi.mitre.org:1521;SID=ppmi;BatchPerformanceWorkaround=true;InsensitiveResultSetBufferSize=0;ServerType=dedicated;supportLinks=true
    As user: clarity
    For vendor: oracle

    Total time: 0H:1M:52S

    -----------------------------------------------------
    2013-04-04 12:02:48: Finished updating database
    -----------------------------------------------------

    Error occurred: /apps/clarity/.setup/scripts/db.xml:1572: The following error occurred while executing this line:
    /apps/clarity/.setup/scripts/db.xml:1580: The following error occurred while executing this line:
    /apps/clarity/.setup/scripts/db.xml:1608: The following error occurred while executing this line:
    /apps/clarity/.setup/scripts/db.xml:1689: The following error occurred while executing this line:
    /apps/clarity/.setup/scripts/db.xml:1895: ERROR: Upgrade failed. Please review the upgrade logs for details.
    Check admin.log or use -verbose for more information.

    BUILD FAILED
    /apps/clarity/install-files/gateway.xml:35: The following error occurred while executing this line:
    /apps/clarity/install-files/install.xml:209: The following error occurred while executing this line:
    /apps/clarity/install-files/install.xml:370: The following error occurred while executing this line:
    /apps/clarity/install-files/install.xml:396: The following error occurred while executing this line:
    /apps/clarity/install-files/install.xml:418: The following error occurred while executing this line:
    /apps/clarity/install-files/install.xml:678: The following error occurred while executing this line:
    /apps/clarity/install-files/install-packages/13.1.0/install.xml:183: The following error occurred while executing this line:
    /apps/clarity/install-files/install-packages/13.1.0/install.xml:223: The following error occurred while executing this line:
    /apps/clarity/install-files/install-packages/13.1.0/install.xml:659: The following error occurred while executing this line:
    /apps/clarity/install-files/install-packages/13.1.0/install.xml:842: exec returned: 1

    Total time: 14 minutes 27 seconds


  • 2.  RE: Schema pre-upgrade ERROR: Upgrade failed for tenant

    Posted Apr 05, 2013 12:17 PM
    The word tenant makes me suspect that is it an issue connecting to the database.

    Somewhat similar problem with MS SQL Server is in the thread

    At least one validated Database must exist in Multitenant mode
    99769175

    Martti K.


  • 3.  RE: Schema pre-upgrade ERROR: Upgrade failed for tenant

    Posted Apr 05, 2013 12:53 PM

    another_martink wrote:

    The word tenant makes me suspect that is it an issue connecting to the database.

    Somewhat similar problem with MS SQL Server is in the thread

    At least one validated Database must exist in Multitenant mode
    99769175

    Martti K.
    +++++++++++++++++++++++++++

    Hmmm, IDK. Before the error in the install, it was connecting to the db and doing stuff (see below). Thanks - John

    4/04/13 11:59 AM (ExecTask) Process: /apps/clarity/upgrade/13.1.0/component/preupgrade/PREUPGRADE_DROP_DEFAULT_CONSTRAINTS.xml
    4/04/13 11:59 AM (ExecTask)
    4/04/13 11:59 AM (ExecTask) Total time: 0H:0M:0S
    4/04/13 11:59 AM (ExecTask) Delete LM attributes from the custom objects.
    4/04/13 12:00 PM (ExecTask) Total execution time: 0H:0M:40.134S
    4/04/13 12:00 PM (ExecTask) Delete duplicate rows after removing class code column.
    4/04/13 12:00 PM (ExecTask) deleting duplicate row(s) from:CMN_SEC_RIGHT
    4/04/13 12:00 PM (ExecTask) deleting duplicate row(s) from:CMN_SEC_RIGHT
    4/04/13 12:00 PM (ExecTask) deleting duplicate row(s) from:CMN_SEC_RIGHT
    4/04/13 12:00 PM (ExecTask) deleting duplicate row(s) from:CMN_SEC_RIGHT
    4/04/13 12:00 PM (ExecTask) deleting duplicate row(s) from:CMN_SEC_GROUPS
    4/04/13 12:00 PM (ExecTask) deleting duplicate row(s) from:CMN_SEC_GROUPS
    4/04/13 12:00 PM (ExecTask) deleting duplicate row(s) from:CMN_SEC_GROUPS
    4/04/13 12:00 PM (ExecTask) Total execution time: 0H:0M:8.72S
    4/04/13 12:00 PM (ExecTask) Drop class code views.
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view ODF_VIEW_PARTITION_DEPTH_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view ODF_VIEW_MAX_PART_DEPTH_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_USER_R_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_USER_OBS_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_USER_INSTANCE_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_USER_INST_PRIVILEGES_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_RIGHT_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_OBS_R_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_OBS_INSTANCE_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_GROUPS_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_GROUP_R_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_GROUP_INSTANCE_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_CHK_USER_V0
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_CHK_USER_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_CHK_USER_R_V0
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_CHK_USER_R_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_CHK_USER_INST_V0
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_CHK_USER_GLB_R_V0
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_CHK_NO_USER_INST_V0
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_CHK_NO_USER_INST_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_CHK_NO_USER_GLB_R_V0
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_CHK_NO_USER_GLB_R_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_CHK_INST_V0
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_CHK_INST_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_ASSGND_OBJ_PERM_V2
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_ASSGND_OBJ_PERM_V0
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_ASSGND_OBJ_PERM_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_ASSGND_OBJ_PERM_R_V2
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_ASSGND_OBJ_PERM_R_V0
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CMN_SEC_ASSGND_OBJ_PERM_R_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CAL_ALL_ACTION_ITEMS_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CAL_ACTION_ITEMS_OWNED_V
    4/04/13 12:00 PM (ExecTask) Dynamic statement drop view CAL_ACTION_ITEMS_ASSIGNED_V
    4/04/13 12:00 PM (ExecTask) Total execution time: 0H:0M:4.857S
    4/04/13 12:00 PM (ExecTask) ==========================================
    4/04/13 12:00 PM (ExecTask) DBTools Log - Thu Apr 04 12:00:18 EDT 2013
    4/04/13 12:00 PM (ExecTask) ==========================================
    4/04/13 12:00 PM (ExecTask)
    4/04/13 12:00 PM (ExecTask) Command: install database schema file
    4/04/13 12:00 PM (ExecTask) To URL: jdbc:clarity:oracle://ppmi.mitre.org:1521;SID=ppmi;BatchPerformanceWorkaround=true;InsensitiveResultSetBufferSize=0;ServerType=dedicated;supportLinks=true
    4/04/13 12:00 PM (ExecTask) As user: clarity
    4/04/13 12:00 PM (ExecTask) For vendor: oracle
    4/04/13 12:00 PM (ExecTask)
    4/04/13 12:00 PM (ExecTask) Process: /apps/clarity/upgrade/13.1.0/component/preupgrade/PREUPGRADE_DELETE_FUNCTIONS.xml
    4/04/13 12:00 PM (ExecTask)
    4/04/13 12:00 PM (ExecTask) Total time: 0H:0M:0S
    4/04/13 12:00 PM (ExecTask) ==========================================
    4/04/13 12:00 PM (ExecTask) DBTools Log - Thu Apr 04 12:00:19 EDT 2013
    4/04/13 12:00 PM (ExecTask) ==========================================


  • 4.  RE: Schema pre-upgrade ERROR: Upgrade failed for tenant

    Posted May 03, 2013 08:32 AM
    Hello,

    Did you find out more on this as we experience the same problem.

    We upgraded from 12.1.1 to 13.0 and this problem occured whille upgrading 13.0 to 13.1.
    We are running on Red Hat Linux with an Oracle 11.2.0.3 database.

    Regards
    Tim


  • 5.  RE: Schema pre-upgrade ERROR: Upgrade failed for tenant

    Posted May 03, 2013 11:37 AM
    No, we never really determined what the error was; we just did the upgrade onto another server in the cluster and distributed it to the original problem server.


  • 6.  RE: Schema pre-upgrade ERROR: Upgrade failed for tenant

    Broadcom Employee
    Posted May 03, 2013 01:03 PM
    Hello Tim,

    This issue could be caused by two reasons:

    1.
    Do you have any customizations, any customized jar files in $NIKU_HOME/lib? It may happen if install script trying to use an outdated copy of a jar file, i.e.jaxen-jdom.jar. If yes, please remove them prior to the upgrade and/or replace with OOTB ones. In case you don't know if you do, post here a complete list of the $NIKU_HOME/lib directory, with the size and created date details

    2.
    This may also be caused by a conflict in jar files used. This jar file or its containing folder may be referenced in your CLASSPATH, which may cause the install script to throw this kind of messages.
    Please check you CLASSPATH and correct it, then open a new shell and restart the upgrade.

    Regards
    Nika


  • 7.  RE: Schema pre-upgrade ERROR: Upgrade failed for tenant

    Posted May 22, 2013 07:52 PM
    We are experiencing the exact same issue. We cleared out the $NIKU_HOME\lib directory and copied all jar files from the package.jar which came with the upgrade installer. In our case, it throws an error searching for a "Parent.class" file which doesn't exist in the jdom.jar file shipped with Clarity. We found that file in jdom.jar file shipped with CABI. We tried replacing the file and that got it past that point in the upgrade process. However, now it just hangs at the XDM install step regardless of the jdom.jar version. We cannot determine the problem.

    Help anyone??


  • 8.  RE: Schema pre-upgrade ERROR: Upgrade failed for tenant

    Posted Jun 07, 2013 03:13 AM
    Our problem was caused by the use of a command line parameter for install.sh to increase java memory for installation.
    CA Documentation mentions this on page 10 "Large Datasets" of Change Impact and Upgrade Guide.

    The installation checker indicated that this could be necessary in our case. Unfortunately it lead to the error above.

    I contacted CA Support and they reccomended to ignore the warning and do the upgrade without increased memory.
    This worked.

    Thanks for your reply, I hope this could be a useful hint for others.


    Michael if this helps you: We did nothing with jdom.jar just the normal installation 13.0 -> 13.1 without any instal.sh parameters


    Regards
    Tim


  • 9.  RE: Schema pre-upgrade ERROR: Upgrade failed for tenant

    Broadcom Employee
    Posted Jun 07, 2013 04:34 AM
    Hi Tim,
    Many Thanks for sharing your solution, it will be usefull for the community.
    Regards,
    Ollivier


  • 10.  RE: Schema pre-upgrade ERROR: Upgrade failed for tenant

    Posted Jun 16, 2013 01:28 PM
    Having all kinds of problems when trying to upgrade to v13.1

    Nika's suggestions don't apply as far I can see.
    I don't know if TIm's solution applies. I am on WIndows and have not manually changed the paramteres.

    I'll start a new thread.

    Martti K.


  • 11.  RE: Schema pre-upgrade ERROR: Upgrade failed for tenant

    Posted Jun 17, 2013 03:53 PM
    It did not take very long to get to the bottom of it.

    For me and maybe also for first problem in this thread the problem was:

    CLRT-69648 caches.xml has old entries which are unused and causing upgrade failures
    See
    101226501

    Martti K.