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RE: IT Customer / IT Provider
Discussion created by
on Apr 15, 2013
on Apr 15, 2013 by navzjoshi00
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Apr 15, 2013 10:02 AM
Only at the time of setting a new department from the application-side
, this option can be set -
1. Open Navigator, and from Organization, click Departments.
The list page appears.
2. Click New.
The create page appears.
3. Complete the following fields:
Defines the name of the department.
Defines the unique department ID. Once you create the department, you cannot change this value. Your CA Clarity PPM administrator can set the ID for auto-numbering.
See the Studio Developer’s Guide for more information.
Defines the entity used to associate an organizational structure and financial planning defaults with the department. Once the department is created, this field cannot be changed.
Specifies the parent department for this department. Required only if this department is a subdepartment to another department.
Example: The Retail Banking IT department is a parent to the Application Development department.
Displays if the department is a subscriber for investments or services provided or owned by other departments.
Displays if the department owns investments or services that customer departments can subscribe to.
Defines the detailed information about the department.
Specifies the department manager. The user you select as the department manager is automatically granted the Department - Edit access right.
Default: This field is populated with the resource ID of the user who created the department.
Business Relationship Manager
Defines the user who is a liaison between this department and other departments. The user selected as the business relationship manager is automatically granted the Department - View access right.
Delegate Invoice Approval
Indicates if invoice approval must be delegated to the sub departments. If this option is not selected, no sub departments in that branch can view or approve invoices. All charges are rolled up to the top-level parent department.
4. Save the changes.
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