AnsweredAssumed Answered

Help With Upgrade from 12.1 to 13.1

Question asked by rcooperm on Apr 19, 2013
Latest reply on Mar 7, 2016 by TiagoAb
Hi Guys,

Today I tried with a product upgrade from 12.1 to 13.1 in my test environment.

Windows 2008 R2
Clarity 12.1
SQL Server 2008

When the process finished, I go to:

1) Start / Run / CMD / service status all

I see:

[+] Niku Beacon [beacon] is started
[-] Niku Server [app] is stopped
[+] Niku Background Server [bg] is started

When I tried with: service status nsa / csa, appears the following:
C:\>service status nsa
No service found with id: nsa

C:\>service status csa
No service found with id: csa

service add nsa, neither works
C:\>service add nsa
No service found with id: nsa

2) When I go to Start / Run / services.msc, I noticed the following services:

Name: Niku Background Server
Description: Niku Background Server
Status: Started
Startup Type: Manual
Log On As: Local System

Name: Niku Beacon
Description: Niku Beacon
Status: Started
Startup Type: Manual
Log On As: Local System

Name: Niku Server
Description: Niku Server
Status:
Startup Type: Manual
Log On As: Local System

Name: Niku System Admin Server
Description: Niku System Admin Server
Status:
Startup Type: Manual
Log On As: Local System

3) When I go to Start / Run / CMD I noticed that I can execute the following:
C:\Users\Administrator>servicensa status

[-] Niku System Admin Server [nsa] is stopped

How to add nsa service to deploy and start it?

Thanks you,
Cheers

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