Jenn_Rinella

Clarity GUC Sandbox System Generated Emails

Discussion created by Jenn_Rinella on Apr 30, 2013
Latest reply on May 1, 2013 by another_martink
This is a just a small reminder that if you have an account on any of the Clarity GUC Sandbox systems housed with OD, you may receive Action Item emails, Timesheet Approval Emails, et cetera, as other users in the same systems trigger actions through the UI that generate those emails.

While this can be confusing for users whose main systems are also housed with OD, if the Click Here link, or link in the email shows as any of the following, it is coming from CGUC sandboxes:

https://cppm1109-test.ondemand.ca.com/niku/nu...
https://cppm1109-dev.ondemand.ca.com/niku/app...
https://cppm1109.ondemand.ca.com/niku/app...
As such you may get emails requesting actions against users you are not users in your own OD system. This should be the first clue that the email came from the Sandbox.

Regards,
Jenn

- Adfyd a ddwg wybodaeth, a gwybodaeth ddoethineb

Jenn Rinella
Principal Support Engineer
Member, Council for Technical Excellence

CA Technologies | 5465 Legacy Drive Suite 700 | Plano, TX 75024-3106
Office: +1 888-550-6458 | Jenn.Rinella@ca.com

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