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ESP Reporting

Question asked by SHERRI DOERFLEIN on May 8, 2013
Latest reply on May 16, 2013 by RBennett
Ironically, since an earlier thread dealt with history reporting, my boss asked me to inquire about the following:

What type of ESP reporting are other companies doing?
What type of metrics or statistics are they capturing?
What does upper management like to see in these reports?

If anyone could give me some insight, it would be very helpful.