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BG Services Restarting on Version 12.1.0 on Windows 2008 64bit

Question asked by mcwdst on May 9, 2013
Latest reply on May 12, 2013 by another_martink
I recently installed Clarity 12.1.0 onto a Windows 2008 64-Bit server. Everything is running o.k. with the exception of the BG service. Several jobs are failing. In viewing the logs, it appears the the BG service is cratering and restarting. The nikubg-system log entries shows the following:

-------------------------------------------------------------------
Starting Process Engine...
Starting Job Scheduler...
Clarity Background 12.1.0.5840 ready.
JVM appears hung: Timed out waiting for signal from JVM.
JVM did not exit on request, terminated
Launching a JVM...
WrapperManager: Initializing...
Clarity Background 12.1.0.5840 initializing...
installDir d:\\niku\\clarity


Any ideas as to why this is happening. I'm guessing that the java VM is encountering a problem, but not sure where to start.

Any help or direction would be awesome!

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