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NQKB: NFA 9.1.x web page will not load, because the CAPC SSO service

  • 1.  NQKB: NFA 9.1.x web page will not load, because the CAPC SSO service

    Broadcom Employee
    Posted May 20, 2013 01:17 PM

    NQKB: NFA 9.1.x web page will not load, because the CAPC SSO service will not start


    Description:
    After a fresh install of NFA 9.1, the web GUI will not load at all.


    TecDoc# TEC584454
    Click on the Document number to access the entire doc.



  • 2.  RE: NQKB: NFA 9.1.x web page will not load, because the CAPC SSO service

    Broadcom Employee
    Posted Aug 27, 2013 03:27 PM
    You should also check that Java is installed and in the System's path variable.
    A very simple test is to open a command prompt and run "java -version" and see if it returns the correct Java version.

    If not, check you system Path variable to ensure it contains the java jre\bin directory is in the PATH variable, if not add it and try to start the service again.