What you may have missed in the CA Clarity Community! 5-22-2013 +BONUS!

Discussion created by Chris_Hackett Employee on May 22, 2013
[font=Arial]Dear CA Clarity Community Member,

With so much going on in the Clarity Community the past month I have consolidated more recent activities in case you missed anything.

BONUS FIRST! Don't miss tomorrow's FIRST EVER:

Connect with CA Technologies Expert via CA Answer Bar Live Thursday!

Just look at the panel that will be there to chat!

Shyam Beerakayala
Principal Support Engineer
Nick Darlington

Principal Support Engineer
Kathryn Ellis

Principal Support Engineer
Connie Fu

Sr. Support Engineer
John George

Technical Information Architect
Nika Hadzhikidi

Sr. Support Engineer
Sean Harp

Principal Engineering Services Architect
Amy Hupp

Sr. Director, Technical Information
Sayeed Islam

Principal Support Engineer
Josh Leone

Director, Engineering Services
Kelly Limberg

Sr. Engineering Services Architect
Shawn Moore

Sr. Engineering Services Architect
Jenn Rinella

Principal Support Engineer
Roman Rosica

Director, CA Support

Sample topics you may want to ask the team:
General Clarity
Best practices
Commonly seen issues
Technical content and/or scenarios you want our technical information team to focus on.
Technical content and/or scenarios you would like our technical information team to NOT focus on.
* Please Do Not discuss support cases – You will need to open a ticket instead.

See you all there!

In the Tuesday Tips Section (Subscribe if you wish to have notification of future Tuesday Tips) -

How to changes InfoView Preferences for ALL USERS

Service error 1067 after upgrading JDK to new location

Enabling CA PPM Schedule Connect logging for MSP/OWB troubleshooting

Hire Date, Termination Date – What they do!

Clarity on VMWare, multicast issues

Can't add a new task due to autonumbering limit reached

Using Book Marklets to Debug in Clarity

Community News -

Jim Turcotte (SVP Technical Communications) announces the new CA Clarity Community - "ANSWER BAR"
You ask us the question - we find the best possible answer that allows you to take the action you need based on the context of the situation. But we are just getting started! Expect major upgrades in early fall with new improved search engine capability along with many other enhancements!

Stay tuned for details on the upcoming Clarity Community June 27th webcast! Rumor has it the topic will be around how CA uses Clarity internally. This was a topic that was asked for at CA World by community members.

Other News -

CA Productivity Accelerators for CA Clarity PPM r13.2 now available Released and Available for Download Released and Available for Download

April 2013: Clarity Top 10 KnowledgeBase Articles

That's it for now folks but I'm sure there will be a lot more soon! Take a moment to get on the Message Boards and make your voice heard!


Chris Hackett
CA Technologies
Principal, Community Programs[font]