CA PAM Newsletter for June 2013

Discussion created by MaryGreening on Jun 6, 2013
Dear CA PAM Community Member,

We have had a lot of activity in CA PAM Global User Community. Here is a recap of what is going on.

General News:

CA had a PAM product announcement this week. Read about it here: General Availability was announced for CA Process Automation 4.1 SP01.

PAM Tuesday Tips – Scott Owens, Andy Thompson, Jennifer Jessup and Michael Niebuhr, from CA Support have been posting and updating Technical Tips for PAM. Here are the most recent tip titles:

CA Tuesday Tip: Increasing the number of times PAM will try to connect to mail server

CA Tuesday Tip: Send E-Mail operator is failing intermittently

CA Tuesday Tip: Take part in the CACDF (CA Common Diagnostic Facility) Beta

Have you voted on or posted your PAM Product Ideas yet to the PAM Idea board? Visit the Ideas link on the top navigation ribbon of the community pages to submit your product ideas. You can also vote on the ideas others have posted. There are already 7 up there. Check them out!

Webcast News:

Our last community webcast was held on May 10, 2013. The topic was the CA World Highlights presented by Hendry Taylor, PAM Board President. The replay is available in the webcast archive. The rest of the year is planned out with the following webcast schedule:

• July 24, 2013 - Topic – Third Party Ticketing Systems and PAM - Louis Vandenberg
• September 12, 2013 - PAM Product Roadmap - Gordon Brandyburg
• November 14, 2013 - Enhancing Service Desk Web Services Usage Using PAM for Ticket, Change Request and Config Items handling by External Applications - Eyal Kedem


Mary Greening
CA Technologies
Principal, Community Programs