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WAMUI and Report Server

Question asked by Karmeng Employee on Jun 13, 2013
Latest reply on Oct 3, 2013 by Karmeng

I have a customer getting following issue when try to generate report. This adminUI host two policy servers. If connect to drssoiam1 policy server, they don’t have issue. It only happen for drssoiam2 policy server. Both policy servers pointed to replicated policy stores.

I have asked customer reregister (xpsregclient, regreportserver). The trusted host generated in adminUI. At Report server side, it did generate a file in <REPORT_SERVER_HOME>\external\conf. Issue still persist. Any idea why it throws "The report database server connection information is not found. Unable to continue"?

Appreciate any input. Thanks.

Report Server version : 12.5-win32
Report Server Host System:Windows Server 2008 R2 Standard (64 bit)
Directory Server Version: r12.0 sp10 (64 bit)
Policy Server Version :12.5 win 32