AnsweredAssumed Answered

HTML based email notifications

Question asked by cindy.kube on Jun 24, 2013
Latest reply on Jul 29, 2013 by derek.cavour
I am using IT PAM 4.0 for a large financial firm. In order to bring over some of our processes currently running through CA Workflow (such as approval processes), we need to be able to send out email notifications that contain a moderate amount of html.
The body of the email would essentially be one large concat so as to include variable pieces of information.

For example:

Catalog Request for [insert requestedforuser here] has been submitted.
Please review Request [insert url to catalog request approval page here].

This is overly simplified, obviously, but you get the idea.

I have been having many issues getting the html to come over correctly, sometimes failing altogether and sometimes the email sends but the html tags/code is all visible.

Anyone else have this issue - any tips?