Stephen_McQuiggan

What to analysis/collect for High CPU using Process - Windows

Discussion created by Stephen_McQuiggan Employee on Jun 27, 2013
Latest reply on Jun 27, 2013 by Chris_Hackett

Attached document: What to analyze/collect for High CPU using ProcessExplorer - providing this to help clarify the best data to analyze and collect for quicker resolution for high CPU policy server process

For more info and the download:
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Runs on:
" Client: Windows XP and higher (Including IA64).
" Server: Windows Server 2003 and higher (Including IA64).


Most useful data to provide CA Support to resolve issue quickest

a.
List of threads (pic) of all the thread – figure 1.3
b.
Copy of thread running high CPU into notepad – figure 1.4
c.
Full dump of the policy server process – figure 1.5
d.
Policy server SMPS and profile logs – provides log detail on each threads activities

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