AnsweredAssumed Answered

a mismatch between Opportunities in the Quality Reports Total Business Txn

Question asked by nysubway on Jul 5, 2013
Latest reply on Jul 22, 2013 by venvi05
In the CEM reports section, I am seeing a mismatch between Opportunities in the Quality Reports Total Business Transactions in the Performance Reports. They are not same.

Is it acceptable? Can you please let me know how to interpret this situation?

In my opinion, I think this is a defect on the report, but I just want to seek an answer before I enter a defect.

Thanks,

Outcomes