IT Process Automation

It has been a while since I create a new process. I need to get the Request number on a New process Where did the Get Object Details Operator go? Thanks in advamnce

Rick

Hello Community:

Any assistance here for Rick?

Thanks,
Mary

I have a similar related question...When we are executing a process via the ITPAM Soap interface (v4.1.0), I call executeProcess.... but if that process has dependencies (such as waiting for an interaction form), then some of the variables are not available until "later". I want to know how (using the soap interface) I can get the value of a variable/object from a completed Process. Any ideas?

pdapel wrote:

I have a similar related question...When we are executing a process via the ITPAM Soap interface (v4.1.0), I call executeProcess.... but if that process has dependencies (such as waiting for an interaction form), then some of the variables are not available until "later". I want to know how (using the soap interface) I can get the value of a variable/object from a completed Process. Any ideas?

The getProcessStatus method returns the status AND all Process Dataset variables. If you want something to be exposed through this method (or to a parent process, if calling the process as a child), then make sure that you put your data in the Process Dataset.

Thanks,
Tom

Tom, thanks for the information on using getProcessStatus() to retrieve the variable values. Don't know how I missed that!

Without to use SOAP, you can use the Select Object and on "where clause" field put "persistent_id='" + persid + "'", next set the fields that you want to return on "Select Field List" field, in this case ref_num.

Hey Rick,

If you have the 4.x version of the SDM connector, the operator names were changed. What was called "Base Select Service Desk Element" in previous version is now called "Select Object". I think that's what you are looking for.

Thanks,
Tom