DX NetOps

  • 1.  Tech Tips: Event Manager fails to be added as a data source in CAPC

    Broadcom Employee
    Posted Jul 17, 2013 04:19 PM

    Details

    If Event Manager was improperly removed from CAPC or restored from a backup and you try to add or sync Event Manager back with CAPC you may get an error like:

    "Adding Data Source Failed Data source is already registered to another Performance Center instance"


    Solution


    To resolve this, follow the steps below:


    1. From Admin UI, remove EM datasource


    2. Remove all NPC related property from em.general table by running the following from the CAPC server:

    mysql -P3308 em


    DELETE from general where Attribute LIKE ‘%NPC.%’;

    3. Restart the Event Manager service by running:

    /etc/init.d/caperfcenter_eventmanager restart


    4. Manually add Event Manager again by going to "Admin->Data Sources' and selecting "New"


    5. Allow Event Manager to sync with CAPC



  • 2.  RE: Event Manager fails to be added as a data source in CAPC

    Posted Jul 17, 2013 04:38 PM


  • 3.  RE: Event Manager fails to be added as a data source in CAPC

    Broadcom Employee
    Posted Jul 23, 2013 11:43 AM
    FYI this information has also been published as a public tech doc on support.ca.com at the link below.

    101446986