AnsweredAssumed Answered

Pre-Upgrade Is Not Updated

Question asked by rcooperm on Jul 30, 2013
Latest reply on Jul 31, 2013 by another_martink

We raised a ticket with CA, however until now issue remains opened without solution.

This was an upgrade from 12.0 to 13.1, the uprgrade was sucessfully, but when I access to NSA I noticed current release: 13.0 not 13.1 so I access to Pre-Upgrade and I selected Upgrade button thinking of then do it, the version will be 13.1

After with CA assistance I noticed that our environment variable NIKU_HOME was pointing wrong PATH, so once we fixed and restart services current release from NSA started to show 13.1 as version, but Pre-Upgrade remains showing 13.0

Even if we access to Application (Clarity version / build) shows 13.1, but Pre-Upgrade from NSA continues showing 13.0

So my question to CA was clear:
There are a trick / workaround / solution in order to update Pre-Upgrade to 13.1?

I saw other threads regarding Post-Upgrade, not Pre-Upgrade.

Kind Regards,