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ITPAM Functionality

Question asked by Lekshmi on Jul 31, 2013
Latest reply on Aug 19, 2013 by crandall
My understanding is One of the functionality of ITPAM is to integrate CA products with a third party tools.Does ITPAM helps in transforming the data model of CA products to the third party datamodel?

For Eg:

If CA Service Desk needs to be integrated with MS CRM,Will ITPAM help in transforming data model to CA SD to datamodel of MS CRM.